Discovery Session- New Clients
Let us take a few moments to establish your wants, needs and priorities to support you best.
Service Description
In this session we can discuss whether you are looking for Educational or Personal support through specific questions to enable you to share your wants, needs and priorities. In finding these answers we can guide you to the best services and support for you.
Cancellation Policy
Client Agreement: Booking, Rescheduling, and Cancelling Sessions Policy Acknowledgment and Consent This document outlines key policies regarding the scheduling, rescheduling, and cancellation of therapy sessions and services. Please read carefully. By reading acknowledging/signing, you confirm your understanding and agreement with these terms. Purpose • Clarify expectations for managing appointments • Promote respectful, fair, and effective use of time for both client and therapist • Apply consistent guidelines for all appointment-related matters Scope This agreement is required for all therapy sessions and services. Policy Overview • Clients must communicate promptly with their therapist regarding any changes to appointments. • Policies must be agreed to before services commence. Booking • Book sessions by phone, email, online, or in person, subject to availability. • Appointments are confirmed by the therapist or staff, with reminders sent at least 24 hours in advance. • Clients must keep contact information current. Rescheduling • At least 24-48 hours’ notice is required for rescheduling. • All changes depend on therapist availability. • Late rescheduling or repeated changes may affect booking privileges. • Exceptions apply in emergencies or sudden illness. Cancelling • Notify your therapist as early as possible to cancel an appointment. • Cancellations with less than 24-48 hours’ notice may incur a fee. • No-shows (missed appointments without notice) are charged the full session fee. Fees Notice Given Fee More than 48 hours No charge 24-48 hours 50% session fee Less than 24 hours/No-show Full session fee Fees may be waived at the therapist’s discretion in emergencies. Communication & Disputes • Clients receive digital or printed access to this policy and may request clarification. • Concerns or fee disputes should be addressed directly with the therapist; unresolved issues follow practice guidelines. Agreement: I have read, understood, and agree to the above policies.
Contact Details
info@nablepotential.com